Describes how to save sets of commonly used filters for re-use later.
This how-to article helps service desk managers and technicians to report on ticket status changes across a specified date range using TDNext.
This how-to article helps individuals to report on assigned tasks by project members in TDNext.
This how-to article helps users to view various ticket performance metrics in TDNext.
This how-to article helps users to view various ticket performance metrics in TDNext.
This how-to article helps users to view various ticket performance metrics in TDNext.
This how-to article will help Technicians and Managers use the Tickets Count Report to review tickets in TDNext.
This how-to article will help users to use the Top Scored Requests report in TDNext.
This TDX Tip video will show you how to find a closed project you are working on