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  5. Ticket Performance Report

Ticket Performance Report

This report shows the number of tickets within your company grouped by account, type, and by responsible user. The results data will be displayed in three charts:

  • Tickets By Account - Shows the number of tickets within your company grouped by account/department.
  • Tickets By Type - Shows the number of tickets within your company grouped by ticket type.
  • Ticket By Responsible User - Shows the number of tickets within your company grouped by the person with primary responsibility for the ticket. This chart also shows the number of unassigned tickets.
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Details

Article ID: 3358
Created
Fri 1/30/15 2:50 PM
Modified
Mon 6/29/20 10:31 PM