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Knowledge Base
Categories (5)
Getting Started
Everything you need to know to get started working with TeamDynamix.
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Work Management Admin
Learn how to set up your ITSM/ESM or PPM platform.
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Using Service Management
Day-to-day ITSM/ESM tasks in TDX Work Management.
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Using Project Portfolio Management
Day-to-day PPM tasks in TDX Work Management.
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Compliance & Accessibility Info
Learn more about our platform technical specifications.
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Articles (3)
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
TeamDynamix Community is TeamDynamix's web site for support and documentation. The Client Portal will let you see the project record that Professional Services uses to track your implementation. This can be used to instruct clients on how to be added to their implementation project.
How to Join Groups in Community
Ongoing Customer Support
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Popular Articles
Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Client Portal Examples
Getting Started with Tickets
Using the TeamDynamix People Import Utility
Recent Articles
How can an application administrator update a user's security role?
Making Changes to Published Forms
Deactivating, Activating, Closing, Copying and Deleting Projects
Client Portal Pages and Modules
Configuring Email Monitors
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