Question
What courses are available within the TeamDynamix earning management system (LMS) for ESP/ESPA clients?
Environment
LMS courses are available to TeamDynamix Expanded Services Program (ESP) and Expanded Services Program-AI & Automation (ESPA) customers. Contact your organization's TeamDynamix service owner or admin or your TeamDynamix Customer Success team to learn more.
Once you have an account, you can login to the TeamDynamix LMS here: https://teamdynamix.continu.co/login
Answer
The following Courses are available in our LMS for all ESP & ESPA customers. This content will continuously be updated, added, and improved upon.
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Active Courses
- Introduction to TeamDynamix Work Management
- Extended Topics: Change Enablement
- Extended Topics: Major Incident and Problem Management
- Work Management: Foundations
- Work Management: Core Integrations
- Work Management: Email Services
- Work Management: Asset Management
- Work Management: Application Admin
- Work Management: Ticketing Essentials
- Work Management: Ticketing Life Cycle
- Client Portal Overview
- Knowledge Base Administration
- Service Catalog Management Administration
- AI Service Assist Implementation
- ITAM Essentials
- ITAM Additional Topics
- iPaaS Extended Topics
- Process Consulting: Service Catalog Management - Concepts and Design
- Life Cycle of a Project
Coming Soon
- iPaaS Foundations
- Process Consulting: Change Enablement Intake
- Process Consulting: Incidents & Service Requests - Service Delivery and Support
- Process Consulting: Incidents & Service Requests - Work Management and Intake
Roadmap
- iPaaS Requirements Building
- CAI Strategy
- Portfolio Planning
- PPM Project Management Essentials