Search8 Results
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the percentage of Tickets with SLA violations.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the top 20 most commonly requested services in your service catalog.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket resolution time.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket response time.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician each day.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Technicians can report on tickets where the Resolve by SLA has not been met.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the top 5 most common ticket types.