Latest Question Activity

Viewing Submitted KB Articles

Hello Tevis,

Does your Knowledge Manager individual have the permission on their Client Portal app security role to "Review Articles"? and they may also need "View All Articles" if they need to be seeing content in all areas of the KB.



I gue...

Asked by Mark Sayers Last activity on Mon 1/27/20 9:59 AM by Mark Sayers
CSS Definitions

Hello Tevis,

This is not posted anywhere, and I do not believe there are currently plans to do so, however you should still be able to download it via your browser's developer tools if you'd like to.

Asked by Mark Sayers Last activity on Mon 1/27/20 9:36 AM by Mark Sayers
CSS Definitions

Hi there, is there any possibility that the default, TeamDynamix style sheet be posted in the Knowledge Base?

Thanks, Tevis

Asked by Tevis Boulware Last activity on Mon 1/27/20 9:36 AM by Mark Sayers
Patch API Endpoint for KB Articles

Is there "patch" API endpoint for KB articles?  In particular, I want to be able to change the status of an existing KB article?  There is a similar "patch" endpoint for tickets, but I don't seem to be able to find an endpoint for KB articles.

Th...

Asked by Tevis Boulware Last activity on Fri 1/24/20 2:17 PM by Tevis Boulware
Notification description apostrophe

Change don't to do not and your problem is solved!

Asked by Greg Van De Mark Last activity on Fri 1/24/20 8:57 AM by Greg Van De Mark