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- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
How to include TeamDynamix cloud system IP addresses in your SPF records.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
An overview of how the TDX system matches email addresses to user records when creating tickets or handling reply-by-email.
- Knowledge Base
- Work Management Admin
- Managing Email Services
Instructions on how to configure TeamDynamix to use a Microsoft Office 365 connector for higher daily email sending rate limits.
- Knowledge Base
- Work Management Admin
- Managing Email Services
This how-to article will help Administrators to configure email reply services
- Knowledge Base
- Work Management Admin
- Managing Email Services
This article describes how to configure an email monitor for Ticket Creation
- Knowledge Base
- Getting Started
- Core Integrations & Imports
- Email Services
Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.
- Knowledge Base
- Getting Started
- Core Integrations & Imports
- Email Services
Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.