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    How does the system match email addresses to user accounts when interacting via email?
    An overview of how the TDX system matches email addresses to user records when creating tickets or handling reply-by-email.
    Getting Started with TeamDynamix Email Services
    Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.
    Configuring Email Monitors
    This article describes how to configure an email monitor for Ticket Creation
    Sending Mail Via A Microsoft Office 365 Connector
    Instructions on how to configure TeamDynamix to use a Microsoft Office 365 connector for higher daily email sending rate limits.
    My Notifications Are Not Going To The Right Email Address. What Should I Do?
    Including TeamDynamix IP Addresses in Your SPF Records
    How to include TeamDynamix cloud system IP addresses in your SPF records.
    Configuring Email Replies
    This how-to article will help Administrators to configure email reply services
    Email Services Overview
    Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.