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How to import tickets in TeamDynamix.
How to search ticketing within the TeamDynamix ticketing application.
This article outlines the permissions needed and the process for deleting a ticket.
How can a Technician enter an incident from the Service Catalog in TeamDynamix?
This will provide the exact steps necessary to change a ticket's classification.
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.