- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This outlines how ticket workflows are configured in the Admin application.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article outlines the different types of steps that can be used when building out a ticketing workflow.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
An example of how to setup a workflow and process to automate the reminder notifications as well automated ticket closure when a client stops being responsive.
- Knowledge Base
- Using Service Management
- Working with Tickets
This document outlines the purpose of tickets in the TeamDynamix ITSM system.