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An example of how to setup a workflow and process to automate the reminder notifications as well automated ticket closure when a client stops being responsive.

This outlines how ticket workflows are configured in the Admin application.

This article outlines the different types of steps that can be used when building out a ticketing workflow.

This article explains how to move a ticket from one TeamDynamix ticket application to another.

Understand the key building blocks of TeamDynamix ticketing, including classifications, types, status values, priority, and assignment.