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This article explains how to move a ticket from one TeamDynamix ticket application to another.

Understand the key building blocks of TeamDynamix ticketing, including classifications, types, status values, priority, and assignment.

This outlines how ticket workflows are configured in the Admin application.

An example of how to setup a workflow and process to automate the reminder notifications as well automated ticket closure when a client stops being responsive.

This article outlines the different types of steps that can be used when building out a ticketing workflow.