Client Portal Examples

This concepts article will help TeamDynamix Administrators to plan and brainstorm for the look and feel of their Client Portal application.  No permissions are needed to view the Client Portals of our other customers.

Overview

Looking at the live client portals of other TeamDynamix customers can help you visualize the possibilities and explore how to solve challenges. Below, we break down the different client portal sites by verticals. They are listed as follows: K-12, State and Local Government, Other Industries, and Higher Education

K-12 Client Portals

Customer

Homepage

Highlights

ACES – Area Cooperative Educational Services

Link

Service Catalog

Buffalo Public Schools

Link

Service Catalog, Knowledge Base, Alerts Page

Mat-Su Borough School District

Link

Service Catalog, Knowledge Base, Chat, Issues and Outages

Midland Public Schools (Michigan)

Link

Service Catalog, Knowledge Base, Outage Dashboard

Springfield Public Schools (Massachusetts)

Link

Service Catalog, Knowledge Base

State and Local Government Clients

Customer

Homepage

Highlights

City of Avondale, AZ

Link

Service Catalog, (Knowledge Base requires signing in), COVID-19 resources require authentication

City of Sunnyvale, CA

Link

 

City of Buffalo

Link

COVID-19 Information and remote working resources 

Other Industries Client Portals

Clasen Quality Chocolate

Link

Knowledge Base

Covenant Health Care

Link

Service Catalog

Road Scholar

Link

Service Catalog

Sotheby's Institute of Art

Link

Service Catalog, Knowledge Base, Public Form (security incident form)

Higher Education Client Portals

Customer

Home Page

Highlights

Abilene Christian University

Link

Mobile-friendly design, IT policies, IT information page

Acadia University

Link

IT and Registrar's Office use TeamDynamix

Allan Hancock College

Link

Service Catalog, Knowledge Base and Alerts page for outages and system status

American University of Beirut

Link 

(ESM) Campus IT, Medical Center IT, Service Catalog, Knowledge Base

Anderson University

Link

Service Catalog, Knowledge Base, Marketing

Austin Peay State University

Link

Maintenance window communication

Baker College

Link

System availability, enterprise service management (ESM) (Academic Services, Financial Aid, Student Life, Student Billing, Career Services), service catalog, knowledge base

Barry University 

Link

Service Catalog, Knowledge Base

Bowdoin College

Link

Chat bot (Ivy.ai), Service Catalog, Questions, Knowledge Base, New students

Bowling Green State University

Portal link,

Ivy.AI page linked from Client Portal

Non-TeamDynamix portal landing page that links to services and knowledge base articles

Bridgewater State University

Link

Service Catalog, Knowledge Base FAQ

Broward College

Link

Quick links, popular articles, user-specific navigation, Q&A

Bryn Mawr College

Link

Service Catalog

Bucknell University

Enterprise Service Management Portal,

Library & IT Service Portal

ESM (Advancement, Human Resources, Finance & Payroll), Library & IT, Service Catalog

Buffalo State University

Link

IT performance dashboard (Rite Ticket Stats), service catalog, questions, knowledge base, Projects, Public Projects

BYU – Idaho

IT Help Center Home (byui.edu)

Service Catalog, Knowledge Base 

BYU – Hawaii

Link

IT and Non-IT:  Knowledge Base, FAQ

Cabrillo College

Link

Service Catalog, Knowledge Base

California State University – Channel Islands

Link

Service Catalog, Knowledge Base

California State University – Chico

Link

Service Catalog, Knowledge Base

California State University – Long Beach

Link

Non-TeamDynamix Portal Landing Page that links to services and knowledge base articles

California State University – Monterey Bay

Link

Service Catalog, Knowledge Base

California State University – Stanislaus

Link

Public Projects, Service Catalog, Knowledge Base

Camosun College

Link

Service Catalog, Knowledge Base

Carleton

Link

Service Catalog, Knowledge Base, multiple Client Portal (same instance as St. Olaf)

Carroll University

Link

Service Catalog, Knowledge Base

Cedar Crest College

Link

Service Catalog, Knowledge Base

Cedarville University

Link

Service Catalog, Knowledge Base

Central Michigan University 

Link

Service Catalog


Central Piedmont Community College

Link

Service Catalog
 

Central Washington University

Link

Service Catalog, Knowledge Base, includes Non-IT Services

Clackamas Community College

Link

ESM (IT, HR, Institutional Research, Marketing and Communications, Website Support), Service Catalog, Knowledge Base

Colby College

Link

Service Catalog

Colorado School of Mines

Link

Service Outage Checker, Service Catalog, Knowledge Base, Public Projects, Ivy.ai

Columbus State Community College

Link

ESM Service Portal, Service Catalog

Columbia Basin College

Link

Service Catalog, Knowledge Base

Columbia College – Chicago

Link

Service Catalog, Knowledge Base

Covenant HealthCare – Associated with Central Michigan

Link

Electronic Medical Records, University Healthcare Service Catalog

Community College of Rhode Island

Link

Service Catalog, Knowledge Base

Dakota State University

Link

Service Catalog, Knowledge Base

Dartmouth College

Link

Service Catalog, Knowledge Base, integrated Aisera Chatbot, Public Project and Project Request Dashboards

Dominican University

Link

ESM (Facilities, Campus Safety, Marketing & Communications, IT), Service Catalog, Knowledge Base

Drake University 

Link

Information Technology Services, Service Catalog, Knowledge Base

East Tennessee State University

Link

Project Management Service Catalog, Project Status Dashboard

Elmhurst College

Link

Service Catalog

Elon University

Link

Google Map Integration, Service Catalog, Knowledge Base

Embry-Riddle Aeronautical University

Link

Service Catalog, Knowledge Base

Emporia State University

Link

System Status via RSS feed, Service Catalog, Knowledge Base

Florida Atlantic University

Link

Service Catalog, Knowledge Base, RocketChat

Florida Southwestern State College

Link

Service Management Public Dashboard, PMO Page with Public Project Dashboard, Additional Online Degree Support Landing Page, Service Catalog, Knowledge Base

Fresno State University

Link

Service Catalog, Knowledge Base

Gonzaga University

Link

Service Catalog, Knowledge Base, Outage & Maintenance Page, IT Performance Dashboard

Grace College & Seminary

Link

Service Catalog, Knowledge Base

Harding University

Link

Service Catalog, Knowledge Base

Hobart and William Smith Colleges

Link

Service Catalog, Knowledge Base

Idaho State University

Link

Service Catalog, Knowledge Base, Service Outage and Maintenance Page

Indiana State University

Link

Service Catalog, Knowledge Base

Ithaca College

Link

ESM (HR and Registrar) Student Info Page, Service Catalog, Knowledge Base

Kent State University

Link

Non-TeamDynamix Portal Landing Page that links to Services and Knowledge Base Articles

Lansing Community College

Link

Twitter Feed, Service Catalog, Knowledge Base

LSU

ITS,

Non-IT - Graduate School Services

Service Catalog, multiple client portal applications for each service group (e.g., residential life and graduate school)

Macomb Community College

Link

Student Service Catalog, Knowledge Base,

Ivy.ai integration

Manhattan College

Link

Service Catalog, Knowledge Base

Massasoit Community College

Link

Service Catalog, Knowledge Base

Metro State University - Minnesota Consortium

(Shared TeamDynamix Platform with multiple client portal and ticketing applications)

Metro State U – Portal,

Anoka-Ramsey Community College,

Hennepin Technical College,

North Hennepin Community College

Metro State University – ESM (Facilities, Marketing, IT)

Anoka-Ramsey – Service Catalog, Knowledge Base

Hennepin Tech – Service Catalog, Knowledge Base

North Hennepin – Service Catalog, Knowledge Base

Miami University

Link

Service Catalog, Knowledge Base, Public Projects

Michigan State U – Residential Life and Hospitality

Link

Service Catalog, Knowledge Base

Michigan State U – Health Sciences

Link

Service Catalog, Knowledge Base

Michigan Tech University

Link

Service Catalog, Knowledge Base

Middlesex County College

Link

Service Catalog, Knowledge Base

Mississippi State University

Link

Service Catalog, Knowledge Base

Missouri State University

Link

ESM, Service Catalog, Knowledge Base

Montana Tech

Link

Service Catalog, Knowledge Base

Moraine Valley Community College

Link

Public Projects, Service Catalog, Knowledge Base

Murray State University

Link

Service Catalog, Knowledge Base

Niagara College

Link

PPM Landing Page with direct links to Public Projects Dashboard and Knowledge Base Articles outlining their project management processes, Service Catalog, Knowledge Base

Normandale Community College

Link

Service Catalog, Knowledge Base

System Status

Northeast Ohio Medical University

Link

Service Catalog, Knowledge Base

Northeastern State University

Link

Ivy.ai Chatbot integration, Service Catalog, Knowledge Base

North Central University

Link

Service Catalog, Knowledge Base, ESM (Facilities, Registrar Office, Housekeeping, Events, Human Resources/Payroll, Student Success), Ivy.ai Chatbot Integration

North Idaho College

Link

Service Catalog, Knowledge Base

Northwood University

Link

Service Catalog, Knowledge Base

System Status, Client Portal Intro Video

North Carolina Central University

Link

 

Norwich University

Link

Service Catalog, Knowledge Base, Alerts/Maintenance

Nova Scotia Community College

Link

Service Catalog, Knowledge Base

Oakland Community College

Link

ESM Service Catalog, ESM Knowledge Base

Ohio State University – Arts and Sciences

Link

Service Catalog, Knowledge Base

Olivet Nazarene University

Link

Service Catalog, Knowledge Base

Oklahoma University

Unified Portal,

Norman Campus,

OKC Campus,

Tulsa Campus

Multiple Portals for each campus, Ivy.ai for each campus

Oregon State University

Link

Service Catalog, Knowledge Base

Palm Beach State College

Link

ESM (Workday/Human Resources, College Relations & Marketing) Service Catalog, Knowledge Base, Quick Links to popular requests, Ivy.ai Chatbot

Pittsburg State University

Link

Service Catalog, Knowledge Base

Point Loma University

Link

Public Projects, Knowledge Base

Prince George Community College

Link

Service Catalog, Knowledge Base, Outage and Notifications Landing Page 

Rhode Island College

Link

ESM (Facilities and IT), How to use portal video, Service Catalog, Knowledge Base

Rollins College

Link

Quick Links, Service Catalog, Knowledge Base, ESM (IT, Facilities, HR | Payroll | Risk, Marketing, Finance)

Saginaw Valley State University

Link

Service Catalog, Knowledge Base

Sault College

Link

Service Catalog, Knowledge Base

Sierra College

Link

Service Catalog, Knowledge Base, ESM (Facilities and Marketing)

Simon Fraser University

Link

Service Request (must authenticate), Knowledge Base

Skagit Valley College

Link

Service Catalog (includes Change Request Forms), Knowledge Base

St. Cloud State University

Link

Public Projects, Service Catalog, Knowledge Base

St. Francis Xavier University

Link

Popular Requests, Services by Audience, Twitter

St. Lawrence University

Link

Service Catalog, Knowledge Base, Quick Links to popular requests

St. Mary's University (Nova Scotia)

Link

Service Catalog, Knowledge Base

St. Mary's College of California

Link

Service Catalog, Knowledge Base, Pages for Staff, Faculty and Students with links to their services

St. Michaels College - Vermont

Link

Public Projects, Service Catalog, Knowledge Base

St. Olaf

Link

Service Catalog, Knowledge Base, multiple Client Portal (same instance as Carleton)

Saint Joseph's University

Link

Service Catalog, Knowledge Base, ESM

Saint Peter's University

Link

Chatbot (Ivy.ai) Service Catalog, Knowledge Base

San Jose Evergreen Community College District

Link

Service Catalog, Knowledge Base, ESM (Student Effectiveness and Services)

Spring Arbor University

Link

Service Catalog, Knowledge Base, ESM (Facilities & IT)

Southern Maine Community College

Link

Fresh Look, Service Catalog, Knowledge Base

SUNY – OpenSUNY

Link

Service Catalog

SUNY New Paltz

Link

Service Catalog, Knowledge Base

SUNY – The College at Brockport

Link

Service Catalog, Knowledge Base

Tallahassee Community College

Link

ESM (Marketing and Communication, Institutional Effectiveness, Workday, IT) Service Catalog, ESM Knowledge Base

Texas State Technical College

Link

Service Catalog

The College of New Jersey

Link

ESM Service Catalog, ESM Knowledge Base

The Ohio State University - Arts and Sciences

Link

Service Catalog, Knowledge Base

Trinity Western University

Link

ESM Service Catalog (Marketing, IT, Library, Admissions, Finance), Knowledge Base, Known Outage and System Status page

Troy University

Link

ESM Service Catalog, ESM Knowledge Base

Union College

Link

Service Catalog, Knowledge Base

University of Alabama – Huntsville

Link

Service Catalog, Knowledge Base

University of Alaska Anchorage

Link

Service Catalog, Knowledge Base

University of Baltimore

Link

Service Catalog

University of Central Arkansas

Link

Service Catalog, Knowledge Base

University of Central Oklahoma

Link

Service Catalog, Knowledge Base

University of Dayton

Link

Service Catalog, Knowledge Base

University of Delaware

Non-TDX service portal,

TDX service portal

Non-TeamDynamix Portal Landing Page that links to Services and Knowledge Base Articles, and case for the IT service desk and PMO

University of Georgia

Link

IT Help Desk Catalog, Service Catalog

University of Idaho

Link

Service Catalog, Knowledge Base

University of Illinois

Unified Portal

Urbana-Champaign Campus

Chicago Campus

Multiple Portals for each campus

University of Michigan – Dearborn

Link

Service Catalog, Knowledge Base

University of Montana

Link

Portal Overview Video, Distributed IT, Service Catalog, Knowledge Base

University of North Carolina – Wilmington

Link

Service Catalog, Knowledge Base

University of Nevada - Reno

Link 

Public Projects Dashboard - Live Feed from TDX - Link, ESM (School of Medicine, Facilities, Human Resources), Service Catalog, Knowledge Base, Ivy.ai

University of North Dakota

Link

Service Catalog, Knowledge Base

University of Oregon

Link

Distributed IT, Service Catalog, Knowledge Base

University of Richmond

Link

Service Catalog, Knowledge Base

University of Saint Joseph

Link

Service Catalog, Knowledge Base, Alerts/Maintenance

University of Saint Thomas

Link

Service Catalog, Knowledge Base

University of South Dakota

Link

Service Catalog, One Stop Knowledge Base (Financial Aid, Student Services, Housing, Transcripts)

University of Texas – Health Science Center

Link

Service Catalog, Knowledge Base

University of Texas – Rio Grande Valley

Link

Student-, Faculty-, and Staff-specific Landing Page, Service Catalog, Knowledge Base, Ivy.ai Chatbot

University of Western States

Link

COVID-19 Communication Page, Service Catalog, Knowledge Base

University of Windsor

Link

Service Catalog, Knowledge Base, Questions, Notifications & Alerts, Portal Help

University of Wisconsin – River Falls

Link

Service Catalog, Knowledge Base, Forums, RSS Feed

University of Wyoming

Link

Service Catalog, Knowledge Base, RSS Feed

Ursuline College

Link

Non-Public Service Catalog, Knowledge Base

Valencia College

Link

Public Survey, Service Catalog, Knowledge Base

Vancouver Community College

Link

Service Catalog, Knowledge Base, ESM being rolled out.

Volunteer State Community College

Link

Service Catalog, Knowledge Base, Ivy.ai

Wagner College

Link

Service Catalog, Knowledge Base, Twitter

Western Kentucky University 

Link

Service Catalog, Knowledge Base

Western University of Health Sciences

Link

Clinical Services, IT Services and Student Services

Winston-Salem State University

Link

Great Look and Feel, Service Catalog, Knowledge Base

Wichita State University

Link

Service Catalog, Knowledge Base

Youngstown State University

Link

Service Catalog, Knowledge Bas

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