Client Portal Examples - Higher Education, K-12 and Government

Check out these live customer client portal examples!

Customer 

Home Page

Highlights

Abilene Christian University Link

Mobile Friendly Design, IT Policies,     IT information page

Acadia University Link IT and Registrar's Office use TDX
Allan Hancock College Link Service Catalog, Knowledge Base and Alerts Page for Outages and System Status
American University of Beirut Link  (ESM) Campus IT, Medical Center IT, Service Catalog, Knowledge Base
Anderson University Link Service Catalog, Knowledge Base, Marketing
Austin Peay State University Link Maintenance Window communication
Baker College Link System Availability, ESM (Academic Services, Financial Aid, Student Life, Student Billing, Career Services), Service Catalog, Knowledge Base

Barry University 

Link

Service Catalog, Knowledge Base

Bellevue College Link Service Catalog, Knowledge Base

Bowdoin College

Link

Chat Bot (IVY.ai),  Service Catalog, Questions, Knowledge Base, New Students

Bowling Green State University

Link

Non-TD portal landing page that links to services and Knowledge Base articles

Bridgewater State University Link

Service Catalog, Knowledge Base    FAQ

Broward College Link

Quick Links          Popular Articles         User specific navigation , Q & A

Bryn Mawr College Link Service Catalog
Bucknell University

Link (Enterprise Service Management Portal)

Link (Library & IT Service Portal)

ESM: Advancement, HR, Finance & Payroll, Library & IT, Service Catalog

Buffalo State University

Link

IT Performance Dashboard (Rite ticket Stats), Service Catalog, Questions, Knowledge Base, Projects/Workspaces, Public Projects

BYU - Idaho Link (COVID-19 Portal)

*Service Catalog and Knowledge Base Specific to COVID-19

*Public forms for requesting more information

BYU - Hawaii Link IT and Non-It:  Knowledge Base, FAQ
Cabrillo College Link Service Catalog, Knowledge Base
California State University - Channel Islands Link Service Catalog, Knowledge Base

California State University - Chico

Link

Service Catalog, Knowledge Base

California State University - Long Beach Link Non-TD portal landing page that links to services and Knowledge Base articles
California State University - Monterey Bay Link Service Catalog, Knowledge Base
California State University - Stanislaus Link Public Projects, Service Catalog, Knowledge Base
Camosun College Link Service Catalog, Knowledge Base
Carleton Link Service Catalog, Knowledge Base, multiple Client Portal - Same instance as St. Olaf
Carroll University Link Service Catalog, Knowledge Base
Cedar Crest College Link Service Catalog, Knowledge Base
Cedarville College Link Service Catalog, Knowledge Base

Central Michigan University 

Link

Service Catalog

Central Washington University Link Service Catalog, Knowledge Base, includes Non-IT Services
Clackamas Community College Link ESM (IT, HR, Institutional Research, Marketing and Communications, Website Support), Service Catalog, Knowledge Base
Colby College Link Service Catalog
College of Charleston Link Service Catalog, Knowledge Base
Colorado School of Mines Link Service Outage Checker, Service Catalog, Knowledge Base, Public Projects 

Columbus State Community College

Link

ESM Service Portal, Service Catalog

Columbia Basin College Link Service Catalog, Knowledge Base,
Columbia College - Chicago Link Service Catalog, Knowledge Base,
Covenant HealthCare - Associated with Central Michigan Link Electronic Medical Records, University Healthcare Service catalog
Community College of Rhode Island Link Service Catalog, Knowledge Base
Dakota State University Link Service Catalog, Knowledge Base
Dartmouth College Link Service Catalog, Knowledge Base
Dominican University Link ESM (Facilities, Campus Safety, Marketing & Comm, IT), Service Catalog, Knowledge Base

Drake University 

Link

Information Technology Services, Service Catalog, Knowledge Base

East Tennessee State University Link Project Management Service Catalog, project status dashboard
Elmhurst College Link Service Catalog,
Elon University Link Google Map integration, Service Catalog, Knowledge Base
Embry-Riddle Aeronautical University Link Service Catalog, Knowledge Base
Emporia State University Link System Status via RSS feed, Service Catalog, Knowledge Base

Florida Atlantic University

Link

Service Catalog, Knowledge Base

Florida Southwestern State College Link Service Management Public Dashboard, PMO page with public project dashboard, Additional Online Degree support landing page, Service Catalog, Knowledge Base
Fresno State University Link Service Catalog, Knowledge Base
Gannon University Link Service Catalog, Knowledge Base
George Mason Link Non-TD portal landing page that links to services and Knowledge Base articles
Gonzaga University Link Service Catalog, Knowledge Base, Outage & Maintenance page, IT Performance Dashboard
Grace College & Seminary Link Service Catalog, Knowledge Base
Harding University Link Service Catalog, Knowledge Base
Hawai'i Pacific University Link Service Catalog, Knowledge Base
Hobart and William Smith Colleges Link Service Catalog, Knowledge Base
Hunter College - CUNY Link Service Catalog, Knowledge Base
Idaho State University Link Service Catalog, Knowledge Base, Service Outage and Mantainence Page
Indiana State University Link Service Catalog, Knowledge Base
Ithaca College Link ESM (HR and Registrar) Student Info Page, Service Catalog, Knowledge Base
Kent State University Link Non-TD portal landing page that links to services and Knowledge Base articles

Lansing Community College

Link

Twitter Feed, Service Catalog, Knowledge Base

Lindenwood University 

Link

RSS Feed, Service Catalog, Knowledge Base

Macomb Community College Link Student Service Catalog, Knowledge Base

Manhattan College

Link

Service Catalog, Knowledge Base

Massasoit Community College Link Service Catalog, Knowledge Base

Metro State University - Minnesota Consortium

(Shared TeamDynamix Platform with multiple client portal and ticketing apps)

Link (Metro State U - Portal)

Link (Anoka-Ramsey Community College)

Link (Hennepin Technical College)

Link (North Hennepin Comunity College)

Metro State University - ESM (Facilities, Marketing, IT)

Anoka-Ramsey - Service Catalog, Knowledge Base

Hennepin Tech - Service Catalog, Knowledge Base

North Hennepin - Service Catalog, Knowledge Base

Miami University

Link

Service Catalog, Knowledge Base, Public Projects

Michigan State U. - ResLife and Hospitality Link Service Catalog, Knowledge Base
Michigan State U - Health Sciences Link Service Catalog, Knowledge Base
Michigan Tech University Link Service Catalog, Knowledge Base
Middlesex County College Link Service Catalog, Knowledge Base
Mississippi State University Link Service Catalog, Knowledge Base
Missouri State University Link ESM, Service Catalog, Knowledge Base
Montana Tech Link Service Catalog, Knowledge Base
Moraine Valley Community College Link

Public Projects, Service Catalog, Knowledge Base

Murray State University

Link

Service Catalog, Knowledge Base

Niagara College Link

-PPM landing page with direct links to Public Projects dashboard and KB articles outlining there project management processes

-Service Catalog, Knowledge Base

Normandale Community College Link

Service Catalog, Knowledge Base

System Status

Northeast Ohio Medical University Link Service Catalog, Knowledge Base
Northeastern State University Link IVY.AI Chatbot integration, Service Catalog, Knowledge Base
North Central University Link Service Catalog, Knowledge Base

North Idaho College

Link

Service Catalog, Knowledge Base

Northwood University Link

Service Catalog, Knowledge Base

System Status, Client Portal Intro Video,

North Carolina Central University Link
Norwich University Link

Service Catalog, Knowledge Base, Alerts/Maintenance

Nova Scotia Community College Link Service Catalog, Knowledge Base

Oakland Community College

Link

ESM Service Catalog, ESM Knowledge Base

Ohio State University -  Arts and Sciences Link Service Catalog, Knowledge Base
Olivet Nazarene University Link Service Catalog, Knowledge Base
Oregon State University Link Service Catalog, Knowledge Base
Ozarks Technical College Link Service Catalog, Knowledge Base
Palm Beach State College Link ESM (Workday/HR, College Relations & marketing) Service Catalog, KB, Quick links to Popular Requests, IVY.ai Chat bot
Pima Community College Link Service Catalog, Knowledge Base
Pittsburg State University Link Service Catalog, Knowledge Base
Point Loma University Link Public Projects, Knowledge Base
Prince George Community College Link Service Catalog, Knowledge Base, Outage and Notifications landing page 
Rider University Link Service Catalog, Knowledge Base
Rhode Island College Link

-ESM - Facilities and IT

-How to use portal video

-Service Catalog, Knowledge Base

Roger Williams University Link Service Catagories broken down by Student/Faculty/Staff
Rollins College Link Quick Links, Service Catalog, Knowledge Base
Saginaw Valley State University Link Service Catalog, Knowledge Base
Sault College Link Service Catalog, Knowledge Base
Sierra College Link Service Catalog, Knowledge Base, ESM (Facilities & Marketing)
Simon Fraser University Link Service Request (must authenticate),  Knowledge Base
Skagit Valley College Link Service Catalog (includes change request forms), Knowledge Base
St. Cloud State University Link Public projects, Service Catalog, Knowledge Base
St. Francis Xavier University Link Popular Requests  Services by Audience  Twitter
St. Lawrence University Link Service Catalog, KB, Quick links to Popular Requests
St. Mary's University (Nova Scotia) Link Service Catalog, Knowledge Base
St. Mary's College of California Link Service Catalog, KB, Pages for Staff, Faculty and Students with links to their services.
St. Michaels College - Vermont Link Public Projects, Service Catalog, Knowledge Base,
St. Olaf Link Service Catalog, Knowledge Base, multiple Client Portal - Same instance as Carleton

Saint Joseph's University

Link

Service Catalog, Knowledge Base, ESM

Saint Peter's University Link Chat Bot (Ivy.ai) Service Catalog, Knowledge Base
San Jose Evergreen Community College District Link Service Catalog, Knowledge Base, ESM (Student Effectiveness and Services)
Spring Arbor University Link Service Catalog, Knowledge Base, ESM (Facilities & IT)
Southern Maine Community College Link Fresh Look, Service Catalog, Knowledge Base,

Stevens Institute of Technology

Link

Service Catalog, Knowledge Base

Stephen F. Austin State University Link Service Catalog, Knowledge Base
SUNY - OpenSUNY Link Service Catalog,

SUNY New Paltz

Link

Service Catalog, Knowledge Base

SUNY - The College at Brockport Link Service Catalog, Knowledge Base

Tallahassee Community College

Link

ESM (Marketing and Communication, institutional Effectiveness, Workday, IT) Service Catalog, ESM Knowledge Base

Texas State Technical College Link Service Catalog

The College of New Jersey

Link

ESM Service Catalog, ESM Knowledge Base

The Ohio State University - Arts and Sciences

Link

Service Catalog, Knowledge Base

Texas Tech University Health Sciences Center Link Just a landing page with links to services and external solutions requiring authentication
Trinity Western University Link ESM Service Catalog (Marketing, IT, Library, Admissions, Finance, Facilities), Knowledege Base, Known Outage and system status page.
Troy University Link ESM Service Catalog, ESM Knowledge Base
Union College Link Service Catalog, Knowledge Base
University of Alabama - Huntsville Link Service Catalog, Knowledge Base
University of Alaska - Anchorage Link Service Catalog, Knowledge Base
University of Baltimore Link Service Catalog
University of Central Arkansas Link Service Catalog, Knowledge Base
University of Central Oklahoma Link Service Catalog, Knowledge Base

University of Dayton

Link

Service Catalog, Knowledge Base

University of Delaware

Link (non-TDX) - links to TDX service portal

Link (TDX)

Non-TD portal landing page that links to services and Knowledge Base articles.

This is the case for the IT service desk and PMO.

University of Georgia

Link

IT Help Desk Catalog, Service Catalog

University of Idaho Link Service Catalog, Knowledge Base
University of Michigan - Dearborn Link Service Catalog, Knowledge Base
University of Montana Link Portal overview video, Distributed IT, Service Catalog, Knowledge Base

University of North Carolina - Wilmington

Link

Service Catalog, Knowledge Base

University of Nevada - Reno

Link (Non-TDX)

Link (TDX)

Public Projects Dashboard - Live feed from TDX - Link

ESM - School of Medicine, Facilities, HR

Service Catalog, Knowledge Base

University of North Dakota Link Service Catalog, Knowledge Base
University of Oregon Link Distributed IT, Service Catalog, Knowledge Base
University of Richmond Link Service Catalog, Knowledge Base
University of Saint Joseph Link Service Catalog, Knowledge Base, Alerts/ Maintenance
University of Saint Thomas Link Service Catalog, Knowledge Base
University of South Dakota Link Service Catalog, One Stop Knowledge Base (Financial Aid, Student Services, Housing, Transcripts)
University of Texas -  Health Science Center Link Service Catalog, Knowledge Base
University of Texas - Rio Grande Valley Link Student/Faculty/Staff specific landing page, Service Catalog, Knowledge Base
University of Western States Link COVID-19 Communication page, Service Catalog, Knowledge Base

University of Windsor

Link

Service Catalog, Knowledge Base, Questions, Notifications & Alerts, Portal Help

University of Wisconsin - River Falls

Link

Service Catalog, Knowledge Base, Forums, RSS Feed

University of Wyoming

Link

Service Catalog, Knowledge Base, RSS Feed

Ursuline College Link Non-public service catalog, Knowledge Base
Valencia College Link Public Survey, Service Catalog, Knowledge Base
Vancouver Community College Link Service Catalog, Knowledge Base, ESM being rolled out.
Volunteer State Community College Link Service Catalog, Knowledge Base
Wagner College Link Service Catalog, Knowledge Base, Twitter

West Virginia University

Link

Twitter Feed, Service Catalog, Knowledge Base, Public DB link for Outages

Western Kentucky University 

Link

Service Catalog, Knowledge Base

Western University of Health Sciences Link

Clinical Services, IT Services and Student Services

Winston-Salem State University Link Great Look and Feel, Service Catalog, Knowledge Base
Youngstown State University Link Service Catalog, Knowledge Base

 

K-12 Portals

 

ACES - Area Cooperative Educational Services Link Service Catalog
Buffalo Public Schools Link Service Catalog, Knowledge Base, Alerts Page
Denver Public Schools Link Service Catalog, Knowledge Base, Public Dashboards for Projects and Ticketing reports
Mat-Su Borough School District Link Service Catalog, Knowledge Base, Chat, Issues and Outages
Midland Public Schools (Michigan) Link Service Catalog, Knowledge Base, Outage dashboard
Springfield Public Schools (Massachusetts) Link Service Catalog, Knowledge Base

State and Local Government Portals

City of Sunnyvale, CA Link
City of Buffalo Link COVID-19 Information and Remote working resources 

Other

American Optometric Association Link
Clasen Quality Chocolate Link Knowledge Base
Covenant Health Care Link Service Catalog
Goodwill of the Fingerlakes Link Public Projects, Service Catalog, Knowledge Base
Road Scholar Link Service Catalog
Sotheby's Institute of Art Link Service Catalog, Knowledge Base, public form (security incident form)

 

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Details

Article ID: 32253
Created
Mon 6/19/17 11:45 AM
Modified
Wed 9/2/20 12:59 PM