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- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Reports
Describes how to save sets of commonly used filters for re-use later.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the volume of tickets resolved per technician.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the percentage of Tickets with SLA violations.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your managers with customer satisfaction ratings.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the average ticket response time.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the average ticket resolution time.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Desktops
A demo of how you might design a technician desktop and suggestions for content