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Using Service Management
Using Service Management
Day-to-day ITSM/ESM tasks in TDX Work Management.
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Working with Tickets
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Using the Knowledge Base
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Articles (4)
Pinned Article
Getting Started with IT Service Change Enablement
Barcode & QR Code Scanning in the TeamDynamix Mobile App
Creating a Change Calendar and Link
Getting Started with Revise with AI
This articles will help admin users turn on AI Revisions for their security roles, and help TDNext and TDClient users understand how to use AI Revisions.
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Popular Articles
Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Getting Started with Tickets
Client Portal Examples
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