All sessions are 1-3 PM ET.

Service Catalog Process Workshops

• February 18
• March 11
• March 25

Work Management Readiness Course

March

• March 16 - Foundations
• March 17 - Client Portal Design
• March 18 - Ticketing 
• March 19 - Knowledge Management and Advanced Ticketing
• March 20 - Asset Register

April

• March 30 - Foundations
• March 31 - Client Portal Design
• April 1- Ticketing 
• April 2 - Knowledge Management and Advanced Ticketing
• April 3 - Asset Register

• April 20 - Foundations
• April 21 - Client Portal Design
• April 22 - Ticketing 
• April 23 - Knowledge Management and Advanced Ticketing
• April 24 - Asset Register

May

• May 11 - Foundations
• May 12- Client Portal Design
• May 13 - Ticketing 
• May 14 - Knowledge Management and Advanced Ticketing
• May 15 - Asset Register

June

• June 8 - Foundations
• June 9- Client Portal Design
• June 10 - Ticketing 
• June 11 - Knowledge Management and Advanced Ticketing
• June 12 - Asset Register

• June 22 - Foundations
• June 23 - Client Portal Design
• June 24 - Ticketing 
• June 25 - Knowledge Management and Advanced Ticketing
• June 26 - Asset Register

July

• July 13 - Foundations
• July 14 - Client Portal Design
• July 15- Ticketing 
• July 16 - Knowledge Management and Advanced Ticketing
• July 17 - Asset Register

• July 27 - Foundations
• July 28 - Client Portal Design
• July 29 - Ticketing 
• July 30 - Knowledge Management and Advanced Ticketing
• July 31 - Asset Register

August

• August 10 - Foundations
• August 11 - Client Portal Design
• August 12 - Ticketing 
• August 13 - Knowledge Management and Advanced Ticketing
• August 14 - Asset Register

• August 24 - Foundations
• August 25 - Client Portal Design
• August 26 - Ticketing 
• August 27 - Knowledge Management and Advanced Ticketing
• August 28 - Asset Register