All sessions are 1-3 PM ET.

Service Catalog Process Workshops

• October 29
• November 12
• November 24
• December 10

Work Management Readiness Course

December 

• December 1 - Foundations
• December 2 - Client Portal Design
• December 3 - Ticketing 
• December 4 - Knowledge Management and Advanced Ticketing
• December 5 - Asset Register

• December 15 - Foundations
• December 16 - Client Portal Design
• December 17 - Ticketing 
• December 18 - Knowledge Management and Advanced Ticketing
• December 19 - Asset Register

January

• January 12 - Foundations
• January 13 - Client Portal Design
• January 14 - Ticketing 
• January 15 - Knowledge Management and Advanced Ticketing
• January 16 - Asset Register

February

• February 2 - Foundations
• February 3 - Client Portal Design
• February 4  - Ticketing 
• February 5 - Knowledge Management and Advanced Ticketing
• February 6 - Asset Register

• February 23 - Foundations
• February 24 - Client Portal Design
• February 25  - Ticketing 
• February 26 - Knowledge Management and Advanced Ticketing
• February 27 - Asset Register

March

• March 16 - Foundations
• March 17 - Client Portal Design
• March 18 - Ticketing 
• March 19 - Knowledge Management and Advanced Ticketing
• March 20 - Asset Register

April

• April 6 - Foundations
• April 7 - Client Portal Design
• April 8 - Ticketing 
• April 9 - Knowledge Management and Advanced Ticketing
• April 10 - Asset Register

• April 27 - Foundations
• April 28 - Client Portal Design
• April 29 - Ticketing 
• April 30 - Knowledge Management and Advanced Ticketing
• May 1 - Asset Register