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Work Management Admin
Managing Users & Groups
Managing Users & Groups
Categories (2)
Permissions & Roles
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Articles (19)
Activating or Deactivating A User
Adding/Modifying/Deleting Global TDX Administrators (TDAdmins)
Converting a User to a Customer or a Customer to a User
Creating and Managing Custom Person Record Attributes
Editing User Applications
Editing User Functional Roles
Editing User Settings
Editing User Time Account Limits
Exporting The List Of Users To Excel
Getting Started with Resource Pools
Granting Administrator (TDAdmin) Access
List of User Settings
Resetting A User Password
Resource Placeholders
Unlocking A User Account
Using the Phone Number Search to Find People
People and telephony systems can look up people by phone number using a specific URL.
Viewing The List Of Users
Viewing Usage Statistics For Users
Working with Confidential People Records
This article discusses how person records can be protected by marking them as Confidential.
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Popular Articles
Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Getting Started with Tickets
Client Portal Examples
Using the TeamDynamix People Import Utility
Recent Articles
Managing Project Requests
Using Article Templates during Ticket Update
How Project Requests are Scored
Finding an Approved Project Request
Example Project Request Scorecard
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