Articles about configuring and connecting the email service for replies monitoring and ticket creation.

Articles (12)

Pinned Article Getting Started with Email Service

Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.

Configuring Email Monitors

This article describes how to configure an email monitor for Ticket Creation

Configuring Email Replies

This how-to article will help Administrators to configure email reply services

Creating a TeamDynamix Email Service Account

This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.

Email Service Overview

Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.

Attachment Support for the Email Monitoring Service

This introduction article will help users to understand the attachment support for the email monitoring service.