Articles about configuring and connecting the email service for replies monitoring and ticket creation.

Articles (12)

Creating a TeamDynamix Email Service Account

This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.

Email Service Overview

Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.

Getting Started with Email Service

Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.