Articles about configuring and connecting the email service for replies monitoring and ticket creation.
Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.
This article describes how to configure an email monitor for Ticket Creation
This how-to article will help Administrators to configure email reply services
This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.
Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.
This introduction article will help users to understand the attachment support for the email monitoring service.