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Using the TeamDynamix System
System Configuration
Email Service
Email Service
Articles about configuring and connecting the email service for replies monitoring and ticket creation.
Articles (12)
Pinned Article
Does Microsoft's October 1 2022 Deprecation of Basic IMAP Impact My Institution?
Attachment Support for the Email Monitoring Service
Configuring Email Monitors
Configuring Email Replies
Creating a TeamDynamix Email Service Account
This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.
Email Authentication Accounts
Email Client Configuration/Troubleshooting Information
Email Monitors, Replies and Custom SMTP Configuration Overview [Video]
Email Service [Ticket Creation Rules] Frequently Asked Questions
Email Service Overview
Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.
Getting Started with Email Service
Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.
Migrating to the new Email Service
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