Articles (13)

Pinned Article Configuring Email Monitors

This article describes how to configure an email monitor for Ticket Creation

Pinned Article Configuring Email Replies

This how-to article will help Administrators to configure email reply services

Creating a TeamDynamix Email Service Account

This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.

Sending Mail Via A Microsoft Office 365 Connector

Instructions on how to configure TeamDynamix to use a Microsoft Office 365 connector for higher daily email sending rate limits.

Attachment Support for the Email Monitoring Service

This introduction article will help users to understand the attachment support for the email monitoring service.