Get basic system-level administration items set up for your organization. Covers authentication, users and roles, Accounts/Departments, custom attributes, integrations, templates, email services, notifications, locations, and days off.

Categories (11)

Articles about understanding Accounts/Departments and managing them in TeamDynamix.

Configuring custom attributes in TeamDynamix.

Articles about working with Authentication like SSO or LDAP in TeamDynamix.

Articles on different integrations that TeamDynamix currently supports.

Articles about configuring and connecting the email service for replies monitoring and ticket creation.

Configuring organizational days off for your environment.

Articles on managing Locations and their Rooms in TeamDynamix.

Articles about the notifications that can come out of TeamDynamix and how to customize them.

Articles on getting users and their security roles configured and created in TeamDynamix.

For articles pertaining to using TeamDynamix alongside assistive technologies.

Articles on using the Configuration Export/Import feature

Articles (8)

Attachments in TeamDynamix

This document outlines the usage of attachments in TeamDynamix.

How To Create An External Application in TDAdmin

In this article, we look at creating an External Application in TDAdmin.

Overview and Management of Custom Pages

This outlines the purpose of Custom Pages, as well as how to view them in the Admin tool.