Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Questions
Search the client portal
Search
Sign In
Show Applications Menu
TeamDynamix Solutions Portal
Sign In
Search
Home
Knowledge Base
Questions
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Using the TeamDynamix System
System Configuration
System Configuration
Get basic system-level administration items set up for your organization. Covers authentication, users and roles, Accounts/Departments, custom attributes, integrations, templates, email services, notifications, locations, and days off.
Categories (11)
Accounts and Departments
Articles about understanding Accounts/Departments and managing them in TeamDynamix.
Expand
Attributes
Configuring custom attributes in TeamDynamix.
Expand
Authentication
Articles about working with Authentication like SSO or LDAP in TeamDynamix.
Expand
Supported Integrations
Articles on different integrations that TeamDynamix currently supports.
Expand
Email Service
Articles about configuring and connecting the email service for replies monitoring and ticket creation.
Expand
Days Off
Configuring organizational days off for your environment.
Expand
Locations
Articles on managing Locations and their Rooms in TeamDynamix.
Expand
Notifications
Articles about the notifications that can come out of TeamDynamix and how to customize them.
Expand
Users and Roles
Articles on getting users and their security roles configured and created in TeamDynamix.
Expand
Accessibility
For articles pertaining to using TeamDynamix alongside assistive technologies.
Expand
Configuration Export/Import
Articles on using the Configuration Export/Import feature
Expand
Articles (10)
Pinned Article
Getting started with TDX Foundations
Attachments in TeamDynamix
This document outlines the usage of attachments in TeamDynamix.
Configuring Self-Registration
This introduction article will help TeamDynamix Administrators to configure Self-Registration using TDAdmin.
How do I give someone in my organization access to the administrator (TDAdmin) application?
How To Create An External Application in TDAdmin
In this article, we look at creating an External Application in TDAdmin.
Overview and Management of Custom Pages
This outlines the purpose of Custom Pages, as well as how to view them in the Admin tool.
TDX Configuration that Cannot be Deleted
List of TDX configuration that cannot be deleted
TeamDynamix Glossary of Terms
Working with Tags
Working with the Feed
Search this category
Search
Popular Articles
Differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Using the TDWebApi People Import API to sync users between your organization and TeamDynamix
Client Portal Examples
TeamDynamix API/Web Services Overview
Recent Articles
Notification Step
Four Approaches to Resource Management
An overview of Single Sign On (SSO) within TeamDynamix SaaS environments
Automating TeamDynamix User Group Management with Group Utility
Using Account and Department Hierarchies
Popular Tags
sso
(11)
single-sign-on
(9)
ticketing-reports
(8)
reports
(6)
webapi
(6)
accessibility
(5)
API
(5)
web-api
(5)
admin
(4)
analysis
(4)