This document outlines the usage of Notification Templates in the TeamDynamix application suite.
An overview of how the TDX system matches email addresses to user records when creating tickets or handling reply-by-email.
How to add the TDNext and TDClient URL links to Project Notifications
How to include TeamDynamix cloud system IP addresses in your SPF records.
Explains which notifications the bell icon in Work Management shows.
This outlines the differences between the Requestor and Ticketing User versions of Ticketing Platform Notification Templates.
A list of explanations for the Ticket related template tags that can be used to fill Ticket data into your Ticket Notifications.
Use this article as a starting point for troubleshooting failures to receive email notifications from TeamDynamix.