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Email Services
Articles (2)
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Email Services Overview
Outlines information about the cloud-based email monitor including how to set it up and configure it in your environment.
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Getting Started with TeamDynamix Email Services
Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.
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Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
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