Updating...

Skip to main content
TeamDynamix Home Page (opens in a new tab)
  • All
  • Knowledge Base
Sign In
TeamDynamix Solutions Portal
  • Sign In
  • Search
  • Home
  • Knowledge Base
  • More Applications
    Skip to Knowledge Base content
    • Search Articles
    1. Knowledge Base
    2. Work Management Admin
    3. Managing Forms & Attributes

    Managing Forms & Attributes

    Articles (13)

    Pinned Article Creating and Managing Ticketing Forms

    This article discusses the creation and modification of forms via TDAdmin

    Pinned Article Getting Started with Custom Attributes

    About Protected Custom Attributes

    An Overview of Protected Custom Attributes (PCAs) and how to create and manage them as an Administrator.

    Changing the Form During Ticket Creation

    Changing The Form on Existing Tickets

    Configuring Default Ticket Forms for Each Classification

    Convert a Service-Specific Form (Portal Editable) to a Shared Form (TDAdmin Editable)

    Creating Public Ticket Forms

    Data Validation on Custom Attributes in Work Management

    Managing Ticketing Custom Attributes

    Create and manage custom ticket attributes in the Admin UI.

    Working with Attribute Dependencies

    Working with Person Type Custom Attributes

    Working with Protected Custom Attributes

    Blank

    Popular Articles

    • Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
    • Accessing TDX Community, Solutions Client Portal, and Implementation Projects
    • Getting Started with Tickets
    • Client Portal Examples
    • Using the TeamDynamix People Import Utility
    View All Popular Articles

    Recent Articles

    • Working with Alerts on Tickets and Requests
    • Working with the Feed
    • ITAM to Work Management Integration
    • Getting Started with Automation Rules
    • Upcoming Work Management Readiness Course Schedule
    View All Recent Articles

    Popular Tags

    • ITAM (123)
    • kcs (32)
    • sso (13)
    • single-sign-on (9)
    • email (8)
    • ticketing-reports (8)
    • reports (7)
    • ticket (7)
    • accessibility (6)
    • admin (6)
    View All Tags
    Powered by TeamDynamix | Site Map