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Work Management Admin
Managing Forms & Attributes
Managing Forms & Attributes
Articles (13)
About Protected Custom Attributes
An Overview of Protected Custom Attributes (PCAs) and how to create and manage them as an Administrator.
Changing the Form During Ticket Creation
Changing The Form on Existing Tickets
Configuring Default Ticket Forms
Convert a Service-Specific Form (Portal Editable) to a Shared Form (TDAdmin Editable)
Creating Public Ticket Forms
Data Validation on Custom Attributes in Work Management
Getting Started with Custom Attributes
Working with Attribute Dependencies
Working with Person Custom Attributes
Working with Protected Custom Attributes
Working with Ticketing Custom Attributes
This document outlines how to create custom ticket attributes in the Admin tool.
Working with Ticketing Forms
This article discusses the creation and modification of forms via TDAdmin
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