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    1. Knowledge Base
    2. Work Management Admin
    3. Managing Forms & Attributes

    Managing Forms & Attributes

    Articles (13)

    About Protected Custom Attributes

    An Overview of Protected Custom Attributes (PCAs) and how to create and manage them as an Administrator.

    Changing the Form During Ticket Creation

    Changing The Form on Existing Tickets

    Configuring Default Ticket Forms for Each Classification

    Convert a Service-Specific Form (Portal Editable) to a Shared Form (TDAdmin Editable)

    Creating Public Ticket Forms

    Data Validation on Custom Attributes in Work Management

    Getting Started with Custom Attributes

    Managing Ticketing Custom Attributes

    Create and manage custom ticket attributes in the Admin UI.

    Working with Attribute Dependencies

    Working with Person Type Custom Attributes

    Working with Protected Custom Attributes

    Working with Ticketing Forms

    This article discusses the creation and modification of forms via TDAdmin
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