This category contains articles about understanding and configuring Ticketing application ticket classifications.

Categories (5)

Articles about working with Service Requests and Incidents.

Articles about working with Major Incidents in TeamDynamix.

Articles on working with Problem tickets in TeamDynamix.

Articles on working with Change tickets in TeamDynamix.

Articles about working with Release tickets in TeamDynamix.

Articles (2)

Deploying ITIL with TeamDynamix [Video]

Miami University chose a very different path for its ITSM process reboot, designing, building, and deploying by following the ITIL lifecycle.