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This how-to article will help users to use the Top Scored Requests report in TDNext.

This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.

This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.

This article describes how tickets in an "On Hold" status impact reporting.

This how-to article helps individuals to report on assigned tasks by project members in TDNext.

This how-to article helps service desk managers and technicians to report on ticket status changes across a specified date range using TDNext.

This how-to article will help Technicians and Managers use the Tickets Count Report to review tickets in TDNext.

This outlines how to create/modify Request Forms in the Admin tool.

This how-to article will help technicians/users to manage and evaluate project requests using the TDNext interface.

This getting started article will help clients and technicians to submit and process project request using the TDClient and TDNext interfaces.

This how-to article will help Project Managers to locate an approved project request using the TDNext interface.

This how-to article will help users create, submit, and view Project Requests using the Client Portal and TDNext interfaces.