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Matrix explaining how article status and life cycle impact who can view an article.

This introduction article will help content editors and service owners to manage the relationships between articles and services.

This introduction article will help content editors and authors learn the basics about managing article content in the Knowledge Base.

This introduction article will help content editors and authors to learn the basics about managing article drafts in the Knowledge Base.

Administrators can bulk import HTML articles into a Knowledge Base through TDAdmin using ZIP files.

Users with the "Access Knowledge Base Details and Feed" can view article details, history and feedback.

Learn how to add responsive images to knowledge articles.

Provide your knowledge owners with articles that need to be reviewed.

Learn how to create and manage knowledge base article templates, including defining templates with HTML/Bootstrap formatting, organizing them into categories, and using pre-built template samples to maintain a consistent content structure.

This introduction article will help Enterprise or Technician users to approve Knowledge base articles using the TDNext and TDClient interfaces.

This how-to article will help TeamDynamix Administrators use TDAdmin to create Custom Attributes for Knowledge Base articles, which can help capture additional information outside of the default fields.