Viewing Article Details, History and Feedback

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Question

Who can see Details, History and Feedback on knowledge base articles?

Environment

Client Portal > Knowledge Base > [Article]

Answer

Client portal users with a security role that includes "Access Knowledge Base Details and Feed" can view Article Details, History, and Feedback entries.

This permission also allows the user to add Comments to the article History. 

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This document outlines the Platform-specific permissions enforced in the TeamDynamix application suite.
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