Search41 Results

This getting started article will help Administrators to build a Service Catalog using the TDClient and TDAdmin interfaces.
This video will help Enterprise or Technician licensed users to set up and create a Service Catalog within TeamDynamix Client Portal.
The EDUCAUSE Center for Applied Research (ECAR) published the attached research paper about best practices for structuring services and service catalogs. This article describes best practices around the process of developing services and recommended service categories and services.
Provide your team with the top 20 most commonly requested services in your service catalog.
This how-to article will help TeamDynamix Administrators or Client Portal Administrators create shortcuts to existing services within the service catalog or knowledge base articles using the TDClient interface.
This article will help TeamDynamix Administrators and Client Portal Application Administrators to create Service Catalog and Knowledge Base article templates.
This introduction article will help to TeamDynamix Administrators, Service Catalog managers, and Knowledge Base managers to build HTML content using the TDClient interface.
This how-to article will help Administrators define custom attributes for services. Custom attributes enable you to capture additional information about your service catalog, which you can then report on.
This how-to article will help Administrators to create and modify Service Categories using the TDAdmin and TDClient interfaces.
This concepts article will help TeamDynamix Administrators to plan and brainstorm for the look and feel of their Client Portal application.
There are multiple ways a technician can submit a ticket (incident, problem, or change request) on behalf of a requester. The following methods are for scenarios where a technician is fielding a phone call or walk up and must document the incident in TeamDynamix.
This how-to article will help TeamDynamix Administrators create Services in the Client Portal using TDClient and TDAdmin.
This video will help administrators and managers who are looking to build or update a client portal.