This video will help Enterprise or Technician licensed users to set up and create a Service Catalog within TeamDynamix Client Portal. The user must have the Service Catalog permissions for creation, and editing within the Client Portal application.
Summary
Self-service technologies save time and money but building a service catalog can seem like an overwhelming process. During this webinar, our Lead Analyst, Andrew Graf, gives a quick, introductory presentation on service catalogs. This video also includes a recording of the live Q&A from the event.
Duration 35 minutes. (24 minutes of content, with remaining time for Q&A Session at the end.)
Presented by Chief Product Officer, Andrew Graf
Contents
This video covers:
- How to get started with a service catalog.
- How to identify, describe, and organize your service catalog.
- Tips for monitoring performance.
Tool considerations for clients and administrators.