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This article provides the steps an administrator can use to set up automation rules used to apply workflows to project requests during submission of the project requests.

This outlines how to delete/modify project requests in the Admin tool.

This outlines how to create/modify project request forms in the Admin UI and Client Portal.

This outlines how to create/modify Project Request Workflows Steps in the Admin tool.

This how-to article will help users create, submit, and view Project Requests using the Client Portal and TDNext interfaces.

This how-to article will help technicians/users to manage and evaluate project requests using the TDNext interface.

This how-to article will help Project Managers to locate an approved project request using the TDNext interface.

This getting started article will help clients and technicians to submit and process project request using the TDClient and TDNext interfaces.

Though project requests can not be converted to tickets, the article provides workarounds for addressing project requests that should not stay active, and options for limiting the ability to convert tickets to project requests.