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Hours Summary Report
Report Sources: When to use the Analysis Application for Reporting
Implementation Drop-In Office Hours
The Professional Services Implementation team holds Drop-In Office Hours for clients with an open implementation project. This article covers who can attend, how to join, and lists all upcoming session dates.
Understanding Remaining Hours, Percent Complete, and Estimated at Completion for Tasks and Plans
This introduction article will help users to understand how plan percent complete values are calculated in different circumstances using TDNext.
Configuring Ticketing App Operational Hours
Using Reporting and Dashboards to Provide a Status Page
A guide on creating ticket and reporting tools to manage outages and report on them
Metrics/KPA in Ticket Reports
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.
Offline Reports Viewer (KSR Viewer)
Offline Reports Viewer
ITAM Reports
Building and running detailed reports in the ITAM web interface
On Hold Ticket Impact on Reports
This article describes how tickets in an "On Hold" status impact reporting.
Who Can See Project Reports in Analysis vs. Projects
This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.
Chargeability Report
Scheduled V Actual Hrs Report
Availability Report
Tasks Summary By Plan Report