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Expense Accounts are used to categorize spending. Administrators can create, edit, and delete expense accounts to personalize expenses at your organization.
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
A guide on creating ticket and reporting tools to manage outages and report on them
This article describes how tickets in an "On Hold" status impact reporting.
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.
This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.