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Expense Accounts are used to categorize spending. Administrators can create, edit, and delete expense accounts to personalize expenses at your organization.
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
A guide on creating ticket and reporting tools to manage outages and report on them
This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.
This article describes how tickets in an "On Hold" status impact reporting.