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Requests Matrix Report
Four Common Types of Reports
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
Using Reporting and Dashboards to Provide a Status Page
A guide on creating ticket and reporting tools to manage outages and report on them
Who Can See Project Reports in Analysis vs. Projects
This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.
Metrics/KPA in Ticket Reports
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.
On Hold Ticket Impact on Reports
This article describes how tickets in an "On Hold" status impact reporting.
Getting Started with Reporting
Using Report Folders
Using Custom Reports
Creating a Custom Report with Counts
Managing Submitted Time Reports
Chargeability Report
Bill Rate Report
Scheduled V Actual Hrs By Project Report
Hours Summary Report