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This outlines how to create/modify Request Forms in the Admin tool.
This article discusses the creation and modification of forms via TDAdmin
This article explains how required form fields are visually indicated within the system interface.
This introduction article will help administrators and technicians to view and create asset forms using the TDNext or TDAdmin interfaces.
This how-to article will help administrators or Asset/CI app administrators to create forms for Configuration Items using the TDAdmin interface.
This how-to article will help users create, submit, and view Project Requests using the Client Portal and TDNext interfaces.
This getting started article will help clients and technicians to submit and process project request using the TDClient and TDNext interfaces.
This how-to article will help technicians/users to manage and evaluate project requests using the TDNext interface.
This how-to article will help Project Managers to locate an approved project request using the TDNext interface.
Though project requests can not be converted to tickets, the article provides workarounds for addressing project requests that should not stay active, and options for limiting the ability to convert tickets to project requests.