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- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Using Projects
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Knowledge Base
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
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- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your knowledge owners with articles that need to be reviewed.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Plans
- Using Waterfall Project Schedules
This how to article will help Project Managers and Project Team Members to add, configure, edit and update waterfall plan tasks using the Projects/Workspaces application in TDNext.
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Knowledge Base
This video will help administrators and managers who are looking to build or update a knowledge-centered support (KCS) practice for their knowledge base.
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Branding and Customization
- Pages and Styles
This video will help administrators and managers who are looking to build or update a client portal.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Plans
This article discusses how resources who are not Project Mangers can access project plans and update tasks in TDNext or TDClient.
- Knowledge Base
- Using the TeamDynamix System
- Conversational AI
- Implementation Guides
Learn how to create diverse and effective chatbot utterances by incorporating a wide range of user expressions, external contributions, and regularly updating based on user interactions for improved conversational AI development.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Users and Customers
Loading people records is important if you need TeamDynamix to know about people before they ever log in to TeamDynamix. This article summarizes ways that people records can be created or updated.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- TDX iPaaS
The standard URL for accessing the iPaaS (and future Conversational AI) products will be changing as a part of 3.0. The existing URL of {region}.ipaas.teamdynamix.com will be changing to {region}{server).teamdynamix.com/tdapp.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Classifications
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Using Projects
This article answers some frequently asked questions about the differences between the Manage by Project and Manage by Plans settings on a project.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Additional Settings
- Ticket Templates