Updating...
Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Search the client portal
Search
Sign In
Show Applications Menu
TeamDynamix Solutions Portal
Sign In
Search
Home
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Using IT Asset Management
Reference
Reference
Resources on ITAM including FAQ, info on installed files, icon guides, how data is structured, and how to interpret raw usage events
Categories (1)
Data Access
Programmatic access to the ITAM Server data is possible using any one of a number of different standard technologies.
Expand
Articles (6)
Scripting Reference
Use AllSight's embedded script engine to make custom automations, data import/export scripts, and more.
REST API Reference
The Sassafras REST API provides programmatic access to settings and objects on ITAM servers.
ITAM Glossary
Definitions to clarify the terms and concepts throughout ITAM interfaces and documentation.
ITAM Files
Complete list by platform of all files installed by all ITAM components and details on their significance.
Usage Events
Detailed information on various events you'll find in the Event Log report and what they mean.
Diagrams
Infographics to help illustrate possible implementation scenarios.
Search this category
Search
Blank
Popular Articles
Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Getting Started with Tickets
Client Portal Examples
Using the TeamDynamix People Import Utility
Recent Articles
Accessing TDX Community, Solutions Client Portal, and Implementation Projects
Implementation Plan
How to Join Groups in Community
Working with Ticketing Forms
Cloud Hosted
Popular Tags
ITAM
(121)
kcs
(30)
sso
(13)
single-sign-on
(9)
email
(8)
ticketing-reports
(8)
reports
(7)
ticket
(7)
accessibility
(6)
admin
(6)