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This provides an overview of the TeamDynamix applications and the license types that can access them.
This how-to article describes how to create and edit Project/Request Types in TDAdmin.
You can view the list of ticket types in the ticketing application admin settings in TDAdmin.
This document outlines the use of Type Categories in TeamDynamix ticketing applications.
Provide your team with the top 5 most common ticket types.
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
This how-to article will help admins and technicians to create and manage Product Types using the Assets/CIs application.
This how-to article will help users to create and manage Project Types using the TDAdmin interface.
This article outlines the different types of steps that can be used when building out a ticketing workflow.
This article explains how to restrict a user’s ability to create, view, or edit certain tickets, projects, and data in the Ticketing, Projects, and Analysis applications. You can control access by adjusting specific permissions related to Accounts/Departments, Types, and Application Instances.
Expense Accounts are used to categorize spending. Administrators can create, edit, and delete expense accounts to personalize expenses at your organization.