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This document outlines the use of Type Categories in TeamDynamix ticketing applications.

This how-to article will help Administrators to create and modify Service Categories using the TDAdmin and TDClient interfaces.

This how-to article will help users to create and manage Issue Categories using the TDNext interface.

This how-to article will help Users to create Project Links using the TDNext interface or TDClient interface.

The EDUCAUSE Center for Applied Research (ECAR) published the attached research paper about best practices for structuring services and service catalogs. This article describes best practices around the process of developing services and recommended service categories and services.

This article will describe the process of responding to a question in the TeamDynamix Client Portal.

This how-to article will help TeamDynamix Administrators or Client Portal Administrators create shortcuts to existing services within the service catalog or knowledge base articles using the TDClient interface.

This getting started article will help Administrators to build a Service Catalog using the TDClient and TDAdmin interfaces.

This article will help administrators and managers who have never set up a knowledge base to get oriented with the basics in TDAdmin and TDClient.

This how-to article will help project request reviewers and project team members to document and manage risks using the Portfolio Planning and Projects/Workspaces applications in TDNext.

This how-to article will help TeamDynamix Administrators create Services in the Client Portal using TDClient and TDAdmin.