Search300 Results
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Types
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Types
This document outlines the use of Type Categories in TeamDynamix ticketing applications.
- Knowledge Base
- Using Project Portfolio Management
- Project Management
This how-to article describes how to create and edit Project/Request Types in TDAdmin.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Types
You can view the list of ticket types in the ticketing application admin settings in TDAdmin.
- Knowledge Base
- Work Management Admin
- Using Dashboards & Reporting
- Example Reports
Provide your team with the top 5 most common ticket types.
- Knowledge Base
- Work Management Admin
- Using Dashboards & Reporting
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
- Knowledge Base
- Getting Started
- Getting Started with Users & Roles
This provides an overview of the TeamDynamix applications and the license types that can access them.
- Knowledge Base
- Using Project Portfolio Management
- Project Management
This how-to article will help users to create and manage Project Types using the TDAdmin interface.
- Knowledge Base
- Work Management Admin
- Managing Asset/CI Applications
This how-to article will help admins and technicians to create and manage Product Types using the Assets/CIs application.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article outlines the different types of steps that can be used when building out a ticketing workflow.
- Knowledge Base
- Work Management Admin
- Managing Users & Groups
- Permissions & Roles
This article explains how to restrict a user’s ability to create, view, or edit certain tickets, projects, and data in the Ticketing, Projects, and Analysis applications. You can control access by adjusting specific permissions related to Accounts/Departments, Types, and Application Instances.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Types
- Knowledge Base
- Using Project Portfolio Management
- Project Management
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Time & Expense
Expense Accounts are used to categorize spending. Administrators can create, edit, and delete expense accounts to personalize expenses at your organization.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Time & Expense