Knowledge Base Articles Short Description
Hello,
How useful are the short descriptions for Knowledge Base Articles (and in fact, Services) in terms of the search functionality? Or do the short descriptions have no impact on search results and is mostly used for information for the end user?
Thank you!
Asked by Shana Smith
on Thu 7/4/24 4:34 PM
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Answer (1)
This answer has been marked as the accepted answer
Greg Van De Mark
Fri 7/5/24 12:10 PM
1 of 1 users found this helpful.