Scheduled Ticket Delays and Report Delivery Delays for Weekends
Hello again:
I have been able to set up a scheduled ticket for the first of each month. I wanted to ask if there would be a way to delay creation of such tickets (as well as email delivery of ticket reports) for the following Monday if the first of the month falls on a weekend?
Thank you.
Asked by Anderson Hanchett
on Mon 2/28/22 7:12 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Tue 3/1/22 9:41 AM
Hello Anderson,
I do not believe that ticket schedules, or report delivery schedules, take any consideration for whether the resulting date would fall on a weekend. It will simply create the ticket on the selected day of the month at the time specified.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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