Questions
Categories View All Categories
General Questionsticket-reports Clear Tag Filter
Last Run Date on Ticket and Ticket Task report not updating
We have a few ticket and ticket task reports that the "Last Run Date" is not updating. These have filtering based on "run date minus 1 year", and users are concerned that the data returned is not up to date. For example, reports run by multiple...
1 Answer
Holly Waid
Last activity on 6/6/2024 11:21:09 AM by Mark Sayers
Scheduled Ticket Delays and Report Delivery Delays for Weekends
Hello again:
I have been able to set up a scheduled ticket for the first of each month. I wanted to ask if there would be a way to delay creation of such tickets (as well as email delivery of ticket reports) for the following Monday if the fi...
I have been able to set up a scheduled ticket for the first of each month. I wanted to ask if there would be a way to delay creation of such tickets (as well as email delivery of ticket reports) for the following Monday if the fi...
1 Answer
Anderson Hanchett
Last activity on 3/1/2022 9:41:02 AM by Mark Sayers