Questions

Recently we had a management change and in the process - the old manager changed the owner of all their scheduled tickets to the new manager, however the requestor is still coming through on these tickets with the old manager being the requestor....

Does iPaaS support the creation of scheduled tickets? If so, which parameter must be set to enable the scheduled ticket?

Hello again:
I have been able to set up a scheduled ticket for the first of each month. I wanted to ask if there would be a way to delay creation of such tickets (as well as email delivery of ticket reports) for the following Monday if the fi...