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Ticket Aging Report
Issue Aging Report
Four Common Types of Reports
When building reports, consider these four types of reports: validation/verification, operational, tactical, and strategic.
Using Reporting and Dashboards to Provide a Status Page
A guide on creating ticket and reporting tools to manage outages and report on them
On Hold Ticket Impact on Reports
This article describes how tickets in an "On Hold" status impact reporting.
Metrics/KPA in Ticket Reports
This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.
Who Can See Project Reports in Analysis vs. Projects
This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.
Tickets Count Report
Using Custom Reports
Creating a Custom Report with Counts
Time Status Report
Organizational Report
Managing Submitted Time Reports
Top 5 Most Common PPM Reports
Getting Started with Reporting