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The Condition Step allows a workflow to automatically route one way or another based on the values on the ticket.

This how-to article will help technicians/users to manage and evaluate project requests using the TDNext interface.

This introduction article will help technicians to view and access saved searches in the Portfolio Planning application using the TDNext interface.

This article provides the steps an administrator can use to set up automation rules used to apply workflows to project requests during submission of the project requests.

Outlines the purpose of the site map within a client portal application and provides instructions for how to include access to this special page in your portal.