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- Knowledge Base
- Using IT Asset Management
- ITAM Reference
The Sassafras REST API provides programmatic access to settings and objects on ITAM servers.
- Knowledge Base
- Work Management Admin
- Managing Authentication & API
- API & Web Services
This article describes how to obtain and configure the TeamDynamix People Import utility to watch for and submit people import files to our Web API.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
Overview of how to create a TeamDynamix Web API Auth Account to utilize for Web Services within TeamDynamix.
- Knowledge Base
- Using Service Management
- Working with Tickets
How to import tickets in TeamDynamix.
- Knowledge Base
- Using Service Management
- Using the Knowledge Base
Administrators can bulk import HTML articles into a Knowledge Base through TDAdmin using ZIP files.
- Knowledge Base
- Getting Started
- Core Integrations & Imports
- People Import
Loading people records is important if you need TeamDynamix to know about people before they ever log in to TeamDynamix. This article summarizes ways that people records can be created or updated.
- Knowledge Base
- Work Management Admin
- Managing Asset/CI Applications
- Knowledge Base
- Using IT Asset Management
- ITAM Tech Notes
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
It is possible to pull specific data points from an API response saved in the workflow.
- Knowledge Base
- Getting Started
- Core Integrations & Imports
A brief introduction to the three core integrations: authentication, the email service, and people imports.
- Knowledge Base
- Using IT Asset Management
- ITAM Reference
Use AllSight's embedded script engine to make custom automations, data import/export scripts, and more.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
A guide on how to use Api calls in ticket workflows to push outage information into the Knowledge Base.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
Overview of how to create a TeamDynamix Web API Service Provider to utilize for Web Services within TeamDynamix.
- Knowledge Base
- Getting Started
- Core Integrations & Imports