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This how-to article will help Asset Application administrators to review the results of an asset discovery job using the TDAdmin interface.
Provide your knowledge owners with articles that need to be reviewed.
This article explains how Knowledge Owners can use analysis and reporting tools, such as Google Analytics, to effectively manage and review knowledge base content.
Explains how to submit feedback on an article for portal users. Technicians and admins can learn how to manage feedback through the portal or create feedback reports.
This how-to article will help users create, submit, and view Project Requests using the Client Portal and TDNext interfaces.
A Collector step joins several paths of a workflow and waits for all of the paths to complete.
Matrix explaining how article status and life cycle impact who can view an article.
This article will help administrators and managers who have never set up a knowledge base to get oriented with the basics in TDAdmin and TDClient.
This introduction article will help Enterprise or Technician users to approve Knowledge base articles using the TDNext and TDClient interfaces.