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- Knowledge Base
- Work Management Admin
- Managing Asset/CI Applications
- Asset Discovery
This how-to article will help Asset Application administrators to review the results of an asset discovery job using the TDAdmin interface.
- Knowledge Base
- Using Service Management
- Using the Knowledge Base
- Knowledge Base
- Work Management Admin
- Knowledge Base
- Using IT Asset Management
- ITAM Tech Notes
- Knowledge Base
- Work Management Admin
- Using Dashboards & Reporting
- Example Reports
Provide your knowledge owners with articles that need to be reviewed.
- Knowledge Base
- Integrations, Automations, & AI
- Conversational AI
- AI Knowledge Sets
This article reviews Knowledge Sets, and how to create them
- Knowledge Base
- Work Management Admin
- Using Dashboards & Reporting
This article explains how Knowledge Owners can use analysis and reporting tools, such as Google Analytics, to effectively manage and review knowledge base content.
- Knowledge Base
- Using Service Management
- Using the Knowledge Base
Explains how to submit feedback on an article for portal users. Technicians and admins can learn how to manage feedback through the portal or create feedback reports.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Time & Expense
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
- Knowledge Base
- Using Service Management
- Using the Knowledge Base
Matrix explaining how article status and life cycle impact who can view an article.
- Knowledge Base
- Using Project Portfolio Management
- Project Management
- Project Components
- Knowledge Base
- Using Project Portfolio Management
- Resource Management
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
A Collector step joins several paths of a workflow and waits for all of the paths to complete.