Search96 Results
- Knowledge Base
- Compliance & Technical Info
- Technical Information
A list of IP addresses which host the TeamDynamix SaaS applications and supporting services.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
How to include TeamDynamix cloud system IP addresses in your SPF records.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
An overview of how the TDX system matches email addresses to user records when creating tickets or handling reply-by-email.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
- Knowledge Base
- Compliance & Technical Info
- Accessibility Information
Mission statement addressing TeamDynamix' commitment to accessibility.
- Knowledge Base
- Using Project Portfolio Management
- Portfolio Management
Though project requests can not be converted to tickets, the article provides workarounds for addressing project requests that should not stay active, and options for limiting the ability to convert tickets to project requests.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
- Knowledge Base
- Getting Started
- Getting Started with Users & Roles
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Notifications
Use this article as a starting point for troubleshooting failures to receive email notifications from TeamDynamix.
- Knowledge Base
- Work Management Admin
- Managing Email Services
Instructions on how to configure TeamDynamix to use a Microsoft Office 365 connector for higher daily email sending rate limits.
- Knowledge Base
- Work Management Admin
- Managing Asset/CI Applications
- Asset Discovery
Data Providers are configured in Discovery Jobs to tell the Scanner which methods to use to scan for devices. We explain the Data Providers in further detail in this article.
- Knowledge Base
- Using Service Management
- Working with Tickets
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Knowledge Base
- Getting Started
- Core Integrations & Imports
- Email Services
Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.