Search129 Results

OAuth 2.0 Web Service Auth Accounts
This introduction article will help Ticketing Admins to configure Web Service Auth Accounts in the Ticketing application.
Creating TeamDynamix Accounts for Email Replies and Ticket Creation Monitors
This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.
Creating A TeamDynamix Web API Auth Account
Overview of how to create a TeamDynamix Web API Auth Account to utilize for Web Services within TeamDynamix.
Understanding View Permissions for Accounts/Departments and Types
This article explains how to restrict a user’s ability to create, view, or edit certain tickets, projects, and data in the Ticketing, Projects, and Analysis applications. You can control access by adjusting specific permissions related to Accounts/Departments, Types, and Application Instances.
Using Account and Department Hierarchies
Overview of how to define and use Acct/Dept Relationships.
Email Authentication Accounts
Getting Started with Accounts and Departments
This getting started article will help users to understand the function of Acct/Dept using TDAdmin and TDNext.
Unlocking A User Account
Outbound Email Authentication Accounts for SMTP
Can an Account or Department have Multiple Managers?
How does the system match email addresses to user accounts when interacting via email?
An overview of how the TDX system matches email addresses to user records when creating tickets or handling reply-by-email.
Adding Time Types and Expense Accounts to Projects
Editing User Time Account Limits
Getting Started with Expense Types
Expense Accounts are used to categorize spending. Administrators can create, edit, and delete expense accounts to personalize expenses at your organization.
Using Google Analytics In Your Client Portal
This article highlights steps on how to setup your Google Analytics account.