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You can view the list of ticket types in the ticketing application admin settings in TDAdmin.
This outlines how to create Ticketing Applications in the Admin tool.
This document outlines how to create custom ticket attributes in the Admin tool.
This outlines how to create/modify Benefits in the Admin tool.
This outlines how to create/modify goals in the Admin tool.
This document outlines how to create/modify Risks in the Admin tool.
This outlines how to create/modify Portfolio Planning Workflows Steps in the Admin tool.
This outlines how to create/modify Request Forms in the Admin tool.
This outlines how ticket workflows are configured in the Admin application.
This how-to article will help admins to use their local TeamDynamix login to access the tool when SSO has been configured.
This concepts article will help admins using the Asset Discovery Service understand what settings TeamDynamix provides for UPnP.
This how-to article will help Technician and Admins to install the Asset Discovery Service to send asset data back to TDX to be seen inside the TDAdmin and TDNext interfaces.