Questions

When receiving an email from the TDX system it comes with an image at the bottom that we would like to remove. I can't find this in the notification template. Is there a setting I need to turn off?

A tech within our department has asked if it would be possible to change the "From" field in the email notification when a ticket is created to reflect who the requester is rather than the technician who created the ticket.
I can't seem to fi...