General Questions (Public)

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Project tasks added to Workspaces don't list the project

Hi,
I'm testing out setting up a Workspace for one of our teams that works on both tickets and projects. I've created a rule to import any project tasks they're assigned to, but when viewing the dashboard the project tasks don't include the n...
1 Answer
Kim Rathbone Last activity on 8/29/2024 10:06:25 AM by Mark Sayers

Workspace item age needs


For a particular Workspace, we Ido not want to bring in anything older than a year. The idea is that the workspaces always show the tickets and tasks for the current year and that way everything is automatic from year to year. New items get...
1 Answer
Anna-Liisa Breit Last activity on 6/22/2023 11:33:44 AM by Mark Sayers

Workspace rules/items

Is there a way to delete rules in Workspaces? Is there a way to delete items that accidentally got picked up by a rule?
1 Answer
Gabriela Barragan Last activity on 10/7/2022 12:53:35 PM by Mark Sayers

Deleting a Workspace Rule

Can a workspace rule be deleted from the workspace view? I don't see this option in the workspace settings view or while editing a rule.
1 Answer
Jordan Leaman Last activity on 9/22/2022 11:22:27 AM by Mark Sayers

Deactivating Workspaces

If a workspace is deactivated, can you still access files that had been added to the workspace? Does the file need to be associated with a risk or issue in order to still be accessed, or can all files that were uploaded to the workspace when it w...
1 Answer
Jacy Porter Last activity on 5/17/2022 1:12:56 PM by Mark Sayers