General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

ticketing-app Clear Tag Filter

Custom Field needed Ticketing

Does TDX have a custom field that I can use to bring over an other ticketing systems number so I can update the ticket in TDX and send back to the external ticketing system?
1 Answer
Matthew Thompson Last activity on 5/3/2024 12:19:07 PM by Brittany Renn

Ticketing Application "Purpose"?

When creating a new (or editing) a ticketing application in TDAdmin, there is a pre-filled dropdown for "purpose" that requires selection. Is there any changes in behavior or functionality in TDX by choosing one of these over the other. Is it jus...
1 Answer
Anthony Nave Last activity on 3/10/2022 4:45:21 PM by Mark Sayers