Custom Field needed Ticketing

Does TDX have a custom field that I can use to bring over an other ticketing systems number so I can update the ticket in TDX and send back to the external ticketing system?

Tags ticketing-app custom-fields
Asked by Matthew Thompson on Fri 5/3/24 11:27 AM
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Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Fri 5/3/24 12:19 PM

Hi Matthew, 

Could you create a custom attribute to track this number on the ticket and reference that attribute for this purpose? 

Best,
Brittany Renn
TDX Support 

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